eCallMe! 1.0.13

Review of eCallMe!

eCallMe! is a robust customer engagement platform designed to enhance brand protection and foster trust between enterprises and their clients.

• Legitimate Call Representation: The platform establishes a triangle of trust by ensuring that outbound calls are prefaced with clear information about their purpose. It displays the enterprise logo alongside verified call notifications and pre-call alerts, enhancing transparency.
• Fraud Call Protection: eCallMe! serves as a safeguard against fraudulent calls, alerting users to potential scams by displaying warnings, with or without logos from compromised identities.
• Advance Call Scheduling: Enterprises can efficiently manage communications with features that allow for pre-scheduled calls and the ability to receive scheduling requests, streamlining business operations.
• Call Rating System: Users are encouraged to provide feedback on their interactions, fostering continuous improvement in service quality.
• Marketing Updates: The platform facilitates ongoing engagement between enterprises and customers, allowing businesses to keep clients informed about potential benefits and updates.

SDK Integration:

eCallMe! offers an SDK that can be seamlessly integrated into existing mobile applications. This feature allows businesses to incorporate its functionalities directly into their own client communication tools, simplifying user adoption.

White Label Solution:

For enterprises lacking their own mobile applications for customer engagement, eCallMe! provides the opportunity to launch a white-labeled version tailored to specific business needs. This customization option ensures that the application aligns with individual enterprise branding.

Cross-Platform Compatibility:

The eCallMe! iOS app is designed to be device OS agnostic, making it accessible to a diverse range of customers, thus broadening engagement opportunities across the entire client base.